Contact List

• Complete Staff Directory

Merger, PALS Restructuring, etc.:

• Michael Piper, x4450, michaelp@palsnet.info
• Press inquiries about the proposed systems merger:
  Tom Sloan (DuPage Library System), tsloan@dupagels.lib.il.us, 630-232-8457 x201

Cataloging:

• PrairieCat Help Desk: http://216.125.140.42/
• PrairieCat cataloging: Mary Louise Brown, x3253, maryb@palsnet.info; or Sandy Tedder, x2713, sandyt@palsnet.info
• OCLC support: support@oclc.org, 800-848-5800

Consulting:

• PALS consulting services, including technology support, have been suspended. We encourage member-to-member consulting through our email lists. If you have questions about state requirements and programs (nonresident cards, reciprocal borrowing, grants, etc.), please contact the Illinois State Library. Also look for advisory documents on WebJunction Illinois.

Continuous Learning:

• PALS has suspended continuous learning workshops and other events, except for PrairieCat training. Please see the L2 calendar and WebJunction Illinois resources for other opportunities.

Delivery:

• Coal Valley: Brenda Roman, x3152, brendar@palsnet.info
• Rockford: Marilyn Janssen, x4470, marilynj@palsnet.info
• Shorewood: Ray Male, x2706, raym@palsnet.info
• System-wide issues: Judy Hutchinson, x3150, judyh@palsnet.info

EBSCO (PALS database subscriptions):

• Sales: Kristie Blomster, kblomster@ebscohost.com, 800-653-2726 x 2244
• Support: 800-758-5995
• PALS contact: Brian Smith, x2704, brians@palsnet.info

Email (PALS hosted):

• Jeff Mahan, x4468, jeffm@palsnet.info

E-Rate:

• Universal Service Administrative Company, Schools and Libraries Program: http://www.usac.org/sl/, 888-203-8100

Finance Department (PALS business office; bills, payments, etc.):

• Crystal Talbot, x3161, crystalt@palsnet.info
• Joel Ruberg, x3162, joelr@palsnet.info

Gale (PALS database subscriptions):

• Sales: Gillian Haist, gillian.haist@cengage.com, 800-877-4253 x 8431
• Support: 800-877-4253, press 4 for support
• PALS contact: Brian Smith, x2704, brians@palsnet.info

Grants:

• Public Library Per Capita Grant: Mary Downing, 217-782-5506, mdowning@ilsos.net
• School Library Per Capita Grant: Ron Winner, 217-785-1168, rwinner@ilsos.net
• Public Library Construction Grant: Neil Kelley, 217-782-1891, nkelley@ilsos.net
• Payment inquiries (Illinois Comptroller): https://www.wh1.ioc.state.il.us/quicktake/vend/index.cfm
• Gates Grant: Karen Egan, 217-782-7749, kegan@ilsos.net
• See the Illinois State Library contacts list for other grant contacts: http://www.cyberdriveillinois.com/departments/library/who_we_are/pdfs/libstaff_byduties.pdf

Interlibrary Loan:

• PrairieCat issues: PrairieCat Help Desk, http://216.125.140.42/
• Delivery issues: Judy Hutchinson, x3150, judyh@palsnet.info
• PrairieCat multi-copy holds: Betty Bernhard, x2719, bettyb@palsnet.info
  (PC Union Listing, non-PrairieCat libraries with ILL barcode)
• ILLINET ILL Traffic Survey (Illinois State Library):
  Gwen Harrison, gharrison@ilsos.net, 217-785-7334 or Ron Winner, rwinner@ilsos.net, 217-785-1168
• OCLC (WorldCat Resource Sharing): support@oclc.org, 800-848-5800

IPLAR:

• Illinois State Library: Ron Winner, rwinner@ilsos.net, 217-785-1168

L2 (Library Learning):

• Events/registration: Rhonda Krahl, x3151, rhondak@palsnet.info
• Library directory updates: http://www.cyberdriveillinois.com/departments/library/whats_new/library_updates.html

LearningExpress Library (PALS database subscriptions):

• Support: libraries@learningexpressllc.com
• PALS contact: Brian Smith, x2704, brians@palsnet.info

Macy's Museum Adventure Pass:

• http://www.museumadventure.org
• Help: http://www.museumadventure.org/contact_us.php

Meeting Rooms:

• Rhonda Krahl, x3151, rhondak@palsnet.info

NetLibrary E-Audiobooks (group subscriptions):

• EBSCO support: 800-758-5995
• Innovation Experts (formerly LPT) group:
  Adrienne Zaucha,847-353-7154, azaucha@nslsstaff.org
• PALS group: Brian Smith, x2704, brians@palsnet.info

OCLC:

• See http://www.oclc.org/support/
• Support: support@oclc.org, 800-848-5800
• Billing issues: Ramona Rollins, rrolli@lincolntrail.info, 217-352-0047 x203

PALS SiteMaker:

• See http://pals-sites.info
• Brian Smith, x2704, brians@palsnet.info

PALS Website:

• Culley Smith, x3256, culleys@palsnet.info
• Brian Smith, x2704, brians@palsnet.info

Poster Printing:

• Brenda Roman, x3152, brendar@palsnet.info

PrairieCat:

• See http://members.prairiecat.info
• PrairieCat Help Desk: http://216.125.140.42/
• Emergency: 877-542-7257, press 7 for PrairieCat Support
• Reports: Betty Bernhard, x2719, bettyb@palsnet.info
• Special reports, Director's Station: Jason Jensen, x3250, jasonj@palsnet.info; or Jeff Sullivan, x3255, jeffs@palsnet.info
• Pick lists: Brenda Roman, x3152, brendar@palsnet.info
• Cataloging, serials: Mary Louise Brown, x3253, maryb@palsnet.info; or Sandy Tedder, x2713, sandyt@palsnet.info
• General inquiries: Judy Hutchinson, x3150, judyh@palsnet.info

Website Hosting:

• Jeff Mahan, x4468, jeffm@palsnet.info